Our story
Built on trust. Driven by people.
For over 20 years, Insurance Solutions has helped families and homeowners across all 50 states find coverage that actually makes sense for their lives.
How we got started
Insurance Solutions was founded in 2004 by a team of licensed agents who were tired of watching families get sold policies they didn't understand and couldn't afford. We believed there was a better way — one built on plain language, honest advice, and real relationships.
Starting with a single office in Atlanta, we grew by doing one thing well: treating every client like a neighbor. Today we serve over 50,000 families across the country, but our approach hasn't changed. Every policy we write starts with a conversation.
We're not a call center. We're not a faceless app. We're a team of real people who answer the phone, know your name, and show up when it matters most.
What we stand for
Our core values
Honesty first
We tell you exactly what you're covered for — and what you're not. No fine print surprises.
Real relationships
You get a dedicated agent who knows your policy and picks up the phone when you call.
Right-sized coverage
We find the plan that fits your life and budget — not the most expensive one on the shelf.
Fast claims support
When something goes wrong, we move fast. Our claims team is available 24/7.
Leadership
The people behind the policies
Robert Harmon
Founder & CEO
Robert founded Insurance Solutions after 12 years as a claims adjuster. He built the company on the belief that insurance should be simple, honest, and human.
Diana Castillo
Chief Operating Officer
Diana oversees day-to-day operations and client experience. She joined in 2007 and has helped grow the team from 8 agents to over 200 across the country.
Marcus Webb
Chief Financial Officer
Marcus brings 18 years of financial services experience. He ensures our carrier partnerships remain strong and our clients get the best rates available.
Ready to work with a team you can trust?
Get a free, no-obligation quote and see what honest insurance looks like.